CDaniel525

I have an '08 Coupe with a "Bumper to Bumper" Warranty good until 2/28/11 and I had posted a month or so ago about this dash crack.

Some guys said that it would be replaced under the B2B warranty if I had one.

So I made an appointment today at Kerbeck down in Atlantic City, NJ to have them look at it...

What are your thoughts guys, think they are going to replace it under B2B Warranty or tell me to beat feet??

If not, im gonna have to find a reputable interior shop to repair it

rdm1465

it should be covered

dgrant3830

If you are under the full warranty, then you are covered unless it was purposely damaged and from the picture, that doesn't appear to be the case. Now saying that, I remember all too well that years ago, if someone used armorall on a dash, it was going ruin it by causing cracking. I don't know if the product has been fixed or not, but I've never used it since the old days where it ruined a dash on my first car.

not08crmanymore

If they cover the seat bolster wearing out,they'll cover this.If 35 people tell you it's covered,why ask again?You looking for someone to say it's not??

GARYFINN

Its Covered

CDaniel525

Lol - very true!
But just was looking for some reassurance before driving an hour and half!

Thanks for the replies guys! Anyone personally or know anyone have it replaced? Ill know shortly what dealer says, driving there now!

peter pan

My buddy had the dash replaced in his 08 in Nov before his B2B warranty ran out with no issues

CDaniel525

Ohh boy, they're already trying to say it looks like a possible slice & may not be a warranty coverage!

STiRob

Looks way to crooked to be a slice to me.

CDaniel525

Yup, u guys see the photos.... Way too crooked.
Spoke with the service manager & told him if it was a slice it would be straight.... he said it "looks like a slice & is spreading and that's why its not straight"
F'n BS! Kerbeck Service sucks!! They wouldn't do a thing other than say its not covered... Wish I could be one of those ppl to cause a scene!
One things for sure, ill never buy a car from them!

cclive

There was another thread very similar to this one recently...might see what happened there...

CDaniel525

That might have been my original thread... But I know there were at least 2 cars from other threads in past years that said it was in same general area...

Tried telling them at Kerbeck other guys had issues & were replaced under warranty, but they didn't want to hear it, just said that they've never seen it before so its not a known issue so they won't cover it.

Bill Dearborn

I would try a different dealer closer to you. The fact that it is a known issue or not doesn't come into it. All issues are unknown the first time they happen. Did you do or say something to **** them off?

Bill

CDaniel525

No, I was real pleasant even kissing *** a bit with how I came there from far drive just cause they're the biggest dealer around, oh well...
already spoke with & emailed someone at Paramus chevy as a few ppl recomended them, so well see if they're more helpful!

CDaniel525

Still can't get over this.... ridiculous

Half tempted to start a Kerbeck rant thread in hopes whoever handles theyre forum name will see this to help somehow... but at this point, who wants someone working on their car who doesnt want to and im also sure everyone will say how great Kerbeck is and ill be the DB then, lol

AORoads

I would bet you that people on here are really surprised to hear that Kerbeck, a vendor on CF, won't help you on what appears to be a product defect. Very surprising, or maybe not.

CDaniel525

Ohh ya, you guys will get a kick out of this, just was thinking about what you said AORoads and how you'd think the dealer would take into account what the forums feelings are on the dealership... But as I was trying to tell the service manager how other people on the forums had these issues, he said...
"The forums mean nothing to us, We're the largest Corvette dealer in the world and we've never seen this before so we cant replace it under warranty"
LoL

AORoads

oh really? I'll bet a lotta people on here are glad to hear service manager doesn't care about "us." ho ho ho, the big fat ho!

CDaniel525

The other thing I dont get, is how does it affect the dealer?? Dont they get paid from GM to do the repairs?? Why not want the work?

Stevenyc777

Would apreciate it if you let me know how they treat you at kerbeck service dept. was thinking about taking my car there to install some mods they sell..Thanks..Hope they fix your dash..