Leather dash Warping
#1
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This happen to anyone else? This is on my 09 ZR1 that is a garage queen and has only 6k miles. I haven't gone to the dealer yet but i have a feeling they're going to tell me its out of warranty and to fly a kite. I may call GM and complain.
UPDATE 1/15/14
The dash came in and the dealer claims GM wants me to pay $1,000 of the $3,200 cost. My service write said he could lower this to $500 some way (im assuming lower their profit?). Ive called GM customer care various times and today they finally told me this is the best they are going to do. Its outrageous for me to have to pay $500 to replace a defective dashboard on a $120k flagship vehicle with 7,000 miles.
I guess I will bite the bullet and pay the $500 but I am still infuriated by this. Does anyone know if they have dealer reps come by the dealer periodically? I asked and they told me this never occurs unless a tech cant figure out an issue with a car.
UPDATE 1/15/14
The dash came in and the dealer claims GM wants me to pay $1,000 of the $3,200 cost. My service write said he could lower this to $500 some way (im assuming lower their profit?). Ive called GM customer care various times and today they finally told me this is the best they are going to do. Its outrageous for me to have to pay $500 to replace a defective dashboard on a $120k flagship vehicle with 7,000 miles.
I guess I will bite the bullet and pay the $500 but I am still infuriated by this. Does anyone know if they have dealer reps come by the dealer periodically? I asked and they told me this never occurs unless a tech cant figure out an issue with a car.
Last edited by RRGOO7; 01-15-2014 at 10:07 AM.
#2
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Ack! Totally and completely unacceptable, IMO. I would totally take this up with GM. If they give you the runaround, aim your guns higher! Best of luck!
#3
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Wow, that sucks..... I recall reading another post about that issue, I dont remember the details though. Try searching the forum for that thread and good luck.
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Vettegirl4life (10-25-2021)
#5
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There have been several others discussed here.
Here's one, that had a positive outcome, but a few others chime in with less than positive responses from GM:
http://forums.corvetteforum.com/c6-c...d-problem.html
Here's one, that had a positive outcome, but a few others chime in with less than positive responses from GM:
http://forums.corvetteforum.com/c6-c...d-problem.html
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thread from two years ago about one car. In that thread ten year members never saw it before! Neither have I!
Lets see some more cars like this!
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Wow, I have seen this before on the forum but that is by far the worst I've seen. That shouldn't happen on 3-4 year old car for sure. Hopefully you can get help from GM on this. Start with a dealer and work your way up if you have to. The reps that troll the forum may or may not be any help. It seems they are hit and miss on helping people resolve problems but worth a try.
#11
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Good luck and let us know your outcome.
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#12
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I don't think it's common but that doesn't make it suck any less when it happens to you.
Hopefully the dealer will do right by you.
I see a couple comments below about the A pillars bubbling. That is not a 4LT issue. The A pillars are the same in all the cars.
Hopefully the dealer will do right by you.
I see a couple comments below about the A pillars bubbling. That is not a 4LT issue. The A pillars are the same in all the cars.
Last edited by Cyber Greg; 12-20-2013 at 04:31 PM.
#13
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I have seen this detaching with my A pillars on my 08 1LT. Only in the heat of a hot summer day though. When it cools off it goes back to normal.
I am rather surprised to see this with leather.
GM must use the same adhesive for both materials.
Just another indication of shoddy research being done on suppliers.
I am rather surprised to see this with leather.
GM must use the same adhesive for both materials.
Just another indication of shoddy research being done on suppliers.
#14
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Surely, GM will come good for that fix, whether it's in warranty or not.
They can use the customer goodwill clause
Good Luck
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Get to the dealer ASAP. Dam dash looks alive
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Wow! Did that just happen or was it a gradual thing? Good luck with the repair. Seen one or two other threads here with similar problem. Love the 4LT look, but glad mine's a 3LT.
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