Grundy Insurance - Beware!
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Switched from Hagerty to Grundy a little over 2 months ago, predominantly because I heard Grundy had more liberal "use" language in their policy but also because was less expensive (secondary reason for switching though). Anyway, 2+ months later and still haven't received insurance package or card. Called last month and they said they will send it right out (all I have as an email insurance card). Just called them and they told me that Grundy is now handled out of Philadelphia Indemnity and I need to call them for any issues. I was on hold for over an hour before being able to speak to someone about getting a damn insurance card and my policy. The person I finally got on the phone told me that they are still in the process of converting policies over and she couldn't even tell me when I would get my card and policy package (literally she said hopefully within the next month). Insurance is only good if they are their when you need them and I can't even imagine what would be going on right now with them if I needed to report a claim. Anyone have any recommendation for insurance that allows somewhat flexible use of the car. I do have a primary driver but would like to be able to use the car for "pleasure use" that is not so rigidly defined. Thanks all.
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I've been with Grundy for 12 years and never had an issue. I received a postcard from them the other day stating that there were some changes in the administrative function of their company, so perhaps that has something to do with it.
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That is it. Call up Grundy's main # 800.338.4005 and ask them about it. There is some kind of non-compete that was just put in place they now have to deal with and acknowledge that their are problems with the administration.
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Couple things aren't smelling to right here. I've had a car insured through Grundy since 2006, and always very timely on paperwork. Was the Chubb group then, but switched over to Philly in 2008 and really didn't notice any paperwork problems. That was 3 years ago, so someones handing you a line. Bettin' they screwed up your policy request and trying to patch it together.
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Couple things aren't smelling to right here. I've had a car insured through Grundy since 2006, and always very timely on paperwork. Was the Chubb group then, but switched over to Philly in 2008 and really didn't notice any paperwork problems. That was 3 years ago, so someones handing you a line. Bettin' they screwed up your policy request and trying to patch it together.
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This is something new within the past month or so. Call up their main # and ask them about their administrative change (this includes for claims) and the non-compete. They will explain to you.
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I have had Grundy for years. When I got my renewal last week, they increased all the agreed values 4%. I did not want that so gave them a call.
Use to be you would get someone immediately. This time, the call went to Philly insurance, and I was on hold for over 10 minutes. When I did get through, the values had to be changed via a form, which they emailed. Service use to be better.
They did follow up with additional calls however, and one rep said to fax her the changes since their email system is not working that great.
I miss the old Grundy, but the price is still right.
Use to be you would get someone immediately. This time, the call went to Philly insurance, and I was on hold for over 10 minutes. When I did get through, the values had to be changed via a form, which they emailed. Service use to be better.
They did follow up with additional calls however, and one rep said to fax her the changes since their email system is not working that great.
I miss the old Grundy, but the price is still right.
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I'll stick with Hagerty. Whenever I call from my home or cell they have my name and policy information before even saying hello.
As far as liberal use language....has anyone ever had (or even heard of) a claim being denied by Hagerty?
As far as liberal use language....has anyone ever had (or even heard of) a claim being denied by Hagerty?
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I agree - when I called Hagerty they were easy to get in touch with (had to wait a while for a tow but now I have AAA anyway). Has anyone been denied by Hagerty or any other classic coverage insurer for that matter due to the "use"?
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Don't know if you checked with American Collectors Ins and I don't know if they have a policy to fit your needs but their prices are very competitive and they are easy to do business with....been a policy owner for over 10 years.
http://www.americancollectors.com/
http://www.americancollectors.com/
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Don't know if you checked with American Collectors Ins and I don't know if they have a policy to fit your needs but their prices are very competitive and they are easy to do business with....been a policy owner for over 10 years.
http://www.americancollectors.com/
http://www.americancollectors.com/
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Thanks. I spoke to Adam before I switched to Grundy and he acknowledged that the use he provides doesn't work for me. I put a call into him today and left a message because I read somewhere that one of his underwriters is American Modern which looks like they offer an expanded "use" policy.
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Thanks. I spoke to Adam before I switched to Grundy and he acknowledged that the use he provides doesn't work for me. I put a call into him today and left a message because I read somewhere that one of his underwriters is American Modern which looks like they offer an expanded "use" policy.
Good luck with your search.
Tom
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American Collectors, you can get stated value with 5000 mile allowance yearly, usage is limited and cannot be your daily driver. Claims are quick and uneventfull. I had a stone chip that turned into a full crack, American Collectors paid for the entire windshield replacement, no deductable. Very friendly and efficient people to work with.
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American Collectors, you can get stated value with 5000 mile allowance yearly, usage is limited and cannot be your daily driver. Claims are quick and uneventfull. I had a stone chip that turned into a full crack, American Collectors paid for the entire windshield replacement, no deductable. Very friendly and efficient people to work with.
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Did not realize that changes were taking place, I have not talked with then since last May so thanks for the info.
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American Collectors, you can get stated value with 5000 mile allowance yearly, usage is limited and cannot be your daily driver. Claims are quick and uneventfull. I had a stone chip that turned into a full crack, American Collectors paid for the entire windshield replacement, no deductable. Very friendly and efficient people to work with.
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